Inbox Response Tool
Drafts contextual replies to inbound support emails using full conversation memory. Sends after a single approval click.
Overview
Monitors your support inbox, loads the full conversation thread plus the customer's history, drafts a reply grounded in your knowledge base, and queues it for a one-click approval. The agent never sends without a human approving first.
What's included
Quickstart
- 01
Connect your inbox
Authorize Gmail or Outlook. The monitor activates on new threads immediately.
- 02
Upload your knowledge base
Drop in your docs, FAQs, and past resolved tickets as PDF or Markdown.
- 03
Configure approval flow
Set who gets approval requests — email, Slack, or the built-in queue UI.
- 04
Start with drafts only
Run in 'draft only' mode for one week to calibrate tone before enabling live sends.
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Best value
Included with Starter
One subscription. Every tool. Plus priority support.
- Every tool in the library
- Priority support included
- Cancel any time
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